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Shipping & Delivery

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How does the delivery process work?

Once you place an order on our website, our system will process it and check the products for quality and condition before packing them in a cardboard box. Fragile items like bottles are safely secured with additional bubble wrap.

We have two trusted delivery partners, Pathao and Steadfast Courier, who will then deliver your package to your provided address. If they are unable to reach you at a suitable time, they will contact you to resolve the issue.

How are items packaged?

We package our products carefully to ensure they reach you in perfect condition. Each individual product is packaged in bubble wrap or other protective materials, and then placed in a cardboard box. Fragile items like bottles and glass containers are safely secured with additional bubble wrap and padding to prevent any breakage during transportation. We take great care in packaging your items to ensure they arrive at your doorstep in the same condition they were in when they left our warehouse. 

What are the delivery charges?

Inside Dhaka: 60 BDT

Outside Dhaka: 90 BDT

What is the estimated delivery time?

Inside Dhaka: 2-3 days

Outside Dhaka: 3-5 days

Free delivery is available for orders above BDT 2,500 within Dhaka and BDT 5000 outside Dhaka.

The estimated delivery time is 2-3 days for inside Dhaka and 3-5 days for outside Dhaka. However, please note that the delivery might be delayed based on unforeseen issues such as political, environmental, transportation or any other unavoidable issues, which will be notified by our customer relationship team.

We take great care in ensuring that your orders are delivered safely and on time. If you have any queries or concerns regarding your delivery, please feel free to contact our customer service team, who will be happy to assist you.

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